MILL Hotel & Spa

We stayed in a deluxe canal view room. The room was gorgeous and very spacious with a sofa and desk on one side, and huge bed to the other. We ate elsewhere, however had a few drinks in the bar before heading to our room for the night, great choice of drinks and good value, the bar had a lovely relaxed atmosphere. The restaurant for breakfast was lovely, food fresh and hot. The bed and shower were brilliant, and I have to say the curtains really worked, the room was blackout when closed. We had access to the swimming pool, however we didn’t know this until we came and checked in so weren’t able to use it as we had no costumes and none in local shops. Brilliant stay and have already said we would stay again.

We loved the location, within walking distance to the city centre. Staff were all so lovely, friendly and helpful. The bed was large and comfortable with nice pillows. We visited the spa for the pool, sauna and steam room which was a lovely experience.

We have stayed a few times at the Mill Hotel and Spa,the staff are amazing,nothing is too much trouble for them,the location is excellent a few minutes from the centre of Chester.Rooms are very well furnished,very clean and comfortable.Food is excellent,the all you can eat breakfast is delicious..The Spa,pool,jacuzzi and saunas are amazing too.....We will be returning again and again.We love it so much.It is our home from home...Thank you to all the staff for making our stay so memorable...Would highly recommend this Hotel....

It’s a very busy hotel, within easy walking distance of the centre’s main shopping areas. It has plenty of facilities and seems very popular. What makes this hotel stand out are its people. Very pleasant and welcoming, and genuine with it, not just the corporate gesture that they’ve been told to do you get in some chain hotels. A good example of this is at breakfast, you’re greeted on entry and taken to your table, and immediately you notice there’s at least half a dozen staff bringing you drinks, clearing away, and setting tables ready for the next guests, a well-oiled machine but still time for friendly banter and assistance. So many hotels now have dirty tables that haven’t been cleared or wiped, nobody around to ask for anything you need. The service here is professional yet relaxed guest interaction, and it’s what makes this hotel stand out from many other “margins above all else” hotels that claim but fail to deliver any reasonable level of hospitality. Recommended highly for having staff around when you’re likely to need them, for having staff with personalities, they’ve got this right, and everything else falls into place. Food and drink were good, room facilities were good, and hotel cleanliness was very good.

This hotel is perfect for visiting Chester. It is a 5-minute walk, and you are next to the cathedral. The hotel is clean, and I was welcomed by very polite and friendly staff. I enjoyed breakfast each morning and an evening meal, and every time, the food was amazing. The only thing that let the hotel down was the shower, which had no water pressure, but this did not spoil my relaxing stay.